Program Manager

Are you searching for a fulfilling place to develop your career and an opportunity to make an impact in someone’s life? At Integrity House, we believe that a vibrant company culture that supports and nurtures our employees is the key to our success and ability to have a meaningful impact in the communities we serve.  We listen to your ideas and invest in your growth  Our purpose and passion are to empower clients, their loved ones, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.  Be a part of our team whose mission is to help individuals and families through an effective and measurable system of comprehensive Therapeutic Community addictions treatment, mental health treatment, and recovery support in a way that brings about positive, long-term lifestyle change. Our vision is to rebuild and transform lives, families, and communities as the leading provider of integrated mental health, physical health, and addiction services. 

We are excited to announce our Program Manager opening in Newark, NJ!  The Program Manager The Program Manager is responsible for leading the implementation of Mobile Community Care, an exciting new program designed to reduce barriers to medications for substance use disorders (SUDs) and other essential health services. The Mobile Community Care team will travel to areas of high need in Newark to provide individuals with low-threshold medication services, harm reduction services, and care coordination services that promote improved health and well-being.

The Program Manager reports to the Senior Director of Development and Strategy and supervises a Registered Nurse, part-time Case Manager, and Peer Recovery Specialist/Driver.

Primary Duties and Responsibilities of the Program Manager:

Program Administration

  • Identify service areas and create/maintain schedules to ensure the provision of services to at least 100 consumers.
  • Collaborate with a range of system partners to ensure coordination of services and continuity of care including pharmacies, substance use treatment providers, opioid treatment programs (OTPs), office-based addiction treatment (OBAT) programs, mental health service organizations, federally qualified health centers (FQHCs), primary care providers, harm reduction service providers, and other entities.
  • Monitor service delivery and ensure compliance with New Jersey Division of Mental Health and Addiction Services (DMHAS) Annex A requirements.
  • Ensure the timely and accurate submission of all funder reports.
  • Enter data and documentation into electronic health record (EHR).
  • Ensure the program adheres to federal and state licensing and accreditation standards and requirements.
  • Provide administrative supervision/support for direct reports, including training and evaluation.
  • Coordinate marketing activities in collaboration with the Marketing Manager.
  • Complete operator certification course/training to serve as a backup driver.

Direct Services

  • Conduct screenings for substance use disorder, mental illness, and social determinants of health.
  • Provide care coordination services, including referrals to primary care, mental health services, specialty services, gynecological services, etc.
  • Coordinate with affiliated pharmacies to ensure prescriptions are filled in a timely manner.
  • Collaborate with members of the Integrity House Prevention Department to develop and implement an education plan based on harm reduction strategies and practices.
  • Offer supportive services/case management to individuals experiencing challenges in participating in the program or transferring to other medication prescribers.
  • Enroll consumers without health coverage in Medicaid using Presumptive Eligibility.
  • Follow up with staff at affiliated agencies for at least three (3) months to ensure continuity of medication services.
  • Deliver services in a manner that aligns with National Cultural and Linguistically Appropriate Services (CLAS) standards.
  • Collect required data sets.
  • Ensure consumer satisfaction by soliciting feedback and satisfaction surveys.
  • Additional duties or responsibilities as necessary.

Education/Experience:

  • Bachelor’s degree required.
  • 3-5 years of experience in behavioral health, human services, or public health.
  • At least 1 year of experience in a management/supervisory role.

Skills, Abilities, and Knowledge:

  • Understanding of substance use disorder and harm reduction philosophy.
  • Ability to handle crises and quickly adapt/pivot when necessary.
  • Ability to learn and efficiently use the electronic health record.
  • Ability to demonstrate cultural awareness, genuine positive regard, and empathy regarding consumer concerns.
  • Demonstrated ability to maintain strict confidentiality in performing duties.
  • Project management experience is a plus.

Work Schedule: This is a full-time, exempt position, and typical work hours are 9:00 am to 5:00 pm. Due to the complexity of the work,
it is expected that individuals in the position may, at times, need to work extended hours to ensure critical deliverables
are met.

How to Apply: 

Why Work for Integrity?

We believe that work is more than a place you go every day.  It is about being inspired and motivated to achieve extraordinary things.  We believe that workplace diversity and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company’s success and provide you with the best co-workers you could ask for.  Our employee benefits play an important role in making Integrity a great place to work.  

Our Exceptional Benefits Package Includes:

  • Low Cost and Generous Medical and Prescription Coverage (ask us for our benefits summary, we are proud of it!)
  • Employer Paid Dental
  • Employer Paid Vision
  • Employer Paid Life and AD&D 
  • Employer Paid Long-Term Disability
  • Employer Paid Health Reimbursement Account
  • Generous Vacation, Sick, Personal, and Holiday Time
  • 403(b) Plan with a Dollar for Dollar Match up to 3% of Compensation
  • Employee Assistance Plan
  • Flexible Spending Account
  • Commuter Benefit Plan
  • Tuition Reimbursement – up to $4,000 annual
  • Recognition Rewards
  • Professional Development Assistance

Who We Are

Since 1968, Integrity House has provided comprehensive and compassionate addiction treatment services for individuals with substance use disorders and mental health conditions. Integrity has been accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), an independent, nonprofit accreditor of health and human services, at its highest level for over 25 years. Voted 2020 Provider of the Year by the New Jersey Association of Mental Health & Addiction Agencies (NJAMHAA) Integrity House is recognized statewide as a treatment leader.  Integrity House is committed to best practices and has expanded its program and services throughout the years to remain a practical resource for those who need help.  We currently offer inpatient, residential, and outpatient levels of addiction treatment, including medication-assisted treatment; treatment for co-occurring disorders; outpatient mental health services; recovery programs; education and workforce readiness opportunities; and supportive housing.

Integrity is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.  Integrity House openly supports and fully commits to the recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Physical/Medical Requirements: Before hire, candidates shall be required to show documentation of COVID-19 vaccination and booster and have a negative TB skin test and positive titers for the MMR. Candidates will also be required to undergo SUD pre-boarding requirements, including drug testing, fingerprinting, and a physical exam.

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