Program Manager

Since 1968, Integrity House has provided comprehensive and successful addiction treatment services for individuals with substance use disorders. In addition to being CARF accredited, Integrity House is recognized statewide as a treatment leader. The organization offers inpatient, outpatient, and medication-assisted treatments, halfway houses, and sober living options, in combination with support services, to individuals with substance use and other co-occurring mental health diagnoses that get them on the path of sustainable recovery.

Integrity House is looking for a full-time program manager in its long-term residential program at the Hudson County Correctional and Rehabilitation Center.

The program manager is responsible for maintaining clinical oversight and accountability of the residential program, including fidelity to the Therapeutic Community model and financial achievement. They are responsible for bridging the gap between front-line staff and program leadership, implementing all organizational/strategic changes, enhancing existing services, and positive outcomes with direction from the Director/Senior Director. The program manager may serve in a matrix organizational structure, participating in a variety of ad hoc initiatives to achieve the mission and vision of the organization.

This is a management-level position. This position is housed inside a correctional program, the program manager is expected to comply with all safety & security protocols as identified by Integrity, Inc. and the Correctional Center. 

Responsibilities include, but are not limited to the following:

  • Maintain compliance with DOH Licensing Regulations under the guidance of Program Administrator and Director
    of Substance of Abuse Counseling

    • Participate in audits/inspections
    • Develop and implement a plan of correction
    • Ensure service delivery per Annex A and/or other contractual guidance
    • Ensure the safety of all clients, program staff, and infrastructure
    • Complete all safety drills and inspections as scheduled and/or needed
  • Manage Program Budget under the direction of the Director/Senior Director
    • Review and approve program billing
    • Address and correct areas where service delivery is not optimized, resulting in failure to capture revenue
    • Keep all costs within or under budget and forecast future budget needs
    • Make adjustments to expenses as aligned with budget
    • Monitor program costs and spending
  • Enhance Service Delivery & Program Model
    • Evaluate program strengths and identify areas of improvement, quarterly as identified in the Annual
      Performance Improvement Plans
    • Implement and manage changes to ensure project goals and objectives are met for grants and special
      initiatives including producing accurate and timely reporting
    • Complete weekly clinical file reviews to ensure 100% service delivery, timely treatment planning, and
      other relevant areas of clinical care
    • Monitor and ensure Annex A service delivery, including treatment authorizations, and timely submission
      of billing
    • Foster a drug-free environment, including the use of unscheduled/scheduled drug screening of clients.
    • Respond to all client concerns, where needed
    • Ensure client satisfaction by soliciting feedback, client satisfaction surveys
  • Staff Development
    • Provide administrative supervision of all program staff
    • Recruit, hire, train, and evaluate all program staff—with KPIs and measurable business and developmental
    • Coordinate with Human Resources and Director/Senior Director to address personnel-related issues.
  • Maintain a caseload of clients
  • All other items as assigned by supervisor, to meet organizational needs

Job qualifications include:

  • Master’s degree in Social Work or Counseling, preferred
  • At least two years experience in human services fieldwork, a minimum of one year in a supervisory capacity
  • Knowledge about recovery, motivational interviewing, trauma-informed care, and the value of peers (recovery specialist)
  • In-depth knowledge about mental health and substance abuse disorders
  • Clinical licensure (LSW, LAC, CADC, LCSW, LPC, or LCADC)
  • A valid NJ driver’s license
  • Understanding of crisis management and the ability to deal with life-threatening situations
  • Adept at interviewing, hiring, and retaining qualified staff
  • Ability to utilize and leverage information technology to support staff and clients
  • Knowledge of therapeutic community preferred
  • Ability to learn and efficiently use electronic health records (EHR)
  • Capability to exercise rational judgment in an emergency
  • Team-oriented philosophy regarding substance abuse treatment and client care
  • Ability to establish strong therapeutic alliances with clients
  • Ability to demonstrate cultural awareness, genuine positive regard, and empathy regarding client concerns
  • Demonstrated ability to maintain strict confidentiality in performing duties
  • Strong attention to detail

Physical/Medical Requirements: Prior to hiring, candidates shall be required to show documentation of COVID-19 vaccination or eligibility for an exemption, and have a negative TB skin test and positive titers for the MMR.

Interested candidates may apply by sending a thoughtfully written cover letter and resume to with the title of the position in the email subject line.

Full-time employees receive a robust benefits package that includes paid holidays, vacation, sick, and personal days; medical, dental and vision benefits; a medical flexible spending account (FSA); short and long-term disability; life insurance; and a 403b retirement plan with a dollar-for-dollar match up to 3%. Integrity also offers annual rewards and bonuses (dependent on the agency’s financial results), tuition reimbursement; opportunities for internal advancement and professional development; and a warm, collaborative environment.