Community Outreach Team Lead

SIGN-ON BONUS – $2,500

The Program Manager will receive $1,250 after the first 30 days of employment and $1,25o after six (6) months of employment. 


Are you searching for a fulfilling place to develop your career and an opportunity to impact someone’s life? At Integrity, we believe that a vibrant company culture that supports and nurtures our employees is so essential that it is the key to our success.  With our team culture, we listen to your ideas and invest in your career growth!  Our purpose and passion are to empower clients, their loved ones, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.  Be a part of our team whose mission is to help individuals and families through an effective and measurable system of comprehensive Therapeutic Community addictions treatment, mental health treatment, and recovery support in a way that brings about positive, long-term lifestyle change.

We are excited to announce our Community Outreach Team Lead opening!

The Community Outreach Team Lead is responsible for leading the implementation of Mobile Community Care, an exciting new program designed to reduce barriers to medications for substance use disorders (SUDs) and other essential health  services. The Mobile Community Care team will travel to areas of high need in Newark to provide individuals with low-threshold medication services, harm reduction services, and care coordination services that promote improved  health and well-being.  

The Program Manager reports to the Senior Director of Development and Strategy and supervises a Registered Nurse,  part-time Case Manager, and Peer Recovery Specialist/Driver.

Primary Duties and Responsibilities of a Community Outreach Team Lead:

Program Administration  

  • Identify service areas and create/maintain schedules to ensure the provision of services to at least 100 consumers.  
  • Collaborate with a range of system partners to ensure coordination of services and continuity of care including pharmacies, substance use treatment providers, opioid treatment programs (OTPs), office-based  addiction treatment (OBAT) programs, mental health service organizations, federally qualified health  centers (FQHCs), primary care providers, harm reduction service providers, and other entities.  
  • Monitor service delivery and ensure compliance with New Jersey Division of Mental Health and Addiction  Services (DMHAS) Annex A requirements.  
  • Ensure the timely and accurate submission of all funder reports.  
  • Enter data and documentation into electronic health record. 
  • Ensure program adheres to federal and state licensing and accreditation standards and requirements.
  • Provide administrative supervision/support for direct reports, including training and evaluation.
  • Coordinate marketing activities in collaboration with the Marketing Manager. 
  • Complete operator certification course/training to serve as a back-up driver.  

Direct Services 

  • Conduct screenings for substance use disorder, mental illness, and social determinants of health.
  • Provide care coordination services, including referrals to primary care, mental health services, specialty  services, gynecological services, etc.  
  • Coordinate with affiliated pharmacies to ensure prescriptions are filled in a timely manner.
  • Collaborate with members of the Integrity House Prevention Department to develop and implement an  education plan based on harm reduction strategies and practices.
  • Offer supportive services/case management to individuals experiencing challenges in participating in the  program or transferring to other medication prescribers. 
  • Enroll consumers without health coverage in Medicaid using Presumptive Eligibility.  
  • Follow up with staff at affiliated agencies for at least three (3) months to ensure continuity of medication  services.  
  • Deliver services in a manner that aligns with National Cultural and Linguistically Appropriate Services (CLAS)  standards. 
  • Collect required data sets.  
  • Ensure consumer satisfaction by soliciting feedback and satisfaction surveys.  
  • Additional duties or responsibilities as necessary.

Preferred Qualifications of a Community Outreach Team Lead

Education & Experience:

  • Bachelor’s degree required.  
  • 3-5 years of experience in behavioral health, human services, or public health.  
  • At least 1 year’s experience in a management/supervisory role. 

Specialized Skills, Abilities & Knowledge:

  •  Understanding of substance use disorder and harm reduction philosophy.
  • Ability to handle crises and quickly adapt/pivot when necessary.
  • Ability to learn and efficiently use the electronic health record.
  • Ability to demonstrate cultural awareness, genuine positive regard and empathy regarding consumer concerns.
  • Demonstrated ability to maintain strict confidentiality in performing duties.
  • Project management experience a plus.

Work Schedule

This is a full-time, exempt position, and typical work hours are 9:00 am to 5:00 pm. Due to the complexity of the work,  it is expected that individuals in the position may, at times, need to work extended hours to ensure critical deliverables are met.

Why Work for Integrity?

We believe that work is more than a place you go every day.  It is about being inspired and motivated to achieve extraordinary things.  We believe that workplace diversity and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company’s success and provide you with the best co-workers you could ask for.  Our employee benefits play an essential role in making Integrity a great workplace.

Our Exceptional Benefits Package Includes:

  • Low Cost and Generous Medical and Prescription Coverage (ask us for our benefits summary, we are proud of it!)
  • Employer Paid Dental
  • Employer Paid Vision
  • Employer Paid Life and AD&D
  • Employer Paid Long Term Disability
  • Employer Paid Health Reimbursement Account
  • Generous Vacation, Sick, Personal, and Holiday Time
  • 403(b) Plan with a Dollar for Dollar Match up to 3% of Compensation
  • Employee Assistance Plan
  • Flexible Spending Account
  • Commuter Benefit Plan
  • Tuition Reimbursement – up to $4,000 annual
  • Recognition Rewards
  • Professional Development Assistance

Who We Are

Since 1968, Integrity House has provided comprehensive and compassionate addiction treatment services for individuals with substance use disorders. Integrity is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), an independent, nonprofit accreditor of health and human services, at its highest level, Integrity House is recognized statewide as a treatment leader.  Integrity House is committed to best practice and has expanded its program and services throughout the years to remain a practical resource for those who need help.  We currently offer inpatient, residential, and outpatient levels of addiction treatment, including medication-assisted treatment; treatment for co-occurring disorders; outpatient mental health services; recovery programs; education and workforce readiness opportunities; and supportive housing.

Integrity is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.  Integrity House openly supports and fully commits to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Physical/Medical Requirements: Before hire, candidates shall be required to have a negative TB skin test and positive titers for the MMR. Candidates will also be required to undergo SUD pre-boarding requirements, including drug testing, fingerprinting, and a physical exam.