Program Manager, Outpatient

Since 1968, Integrity House has provided comprehensive and successful addiction treatment services for individuals with substance use disorders. In addition to being CARF accredited, Integrity House is recognized statewide as a treatment leader. The organization offers inpatient, outpatient and medication-assisted treatments, halfway houses, and sober living options, in combination with support services, to individuals with substance use and other co-occurring mental health diagnoses that get them on the path of sustainable recovery.

Integrity House is looking for a program manager for its Hudson County Outpatient Services program in Secaucus. The incumbent will be responsible for ensuring the safety and well-being of the clients and staff, maintaining a safe environment in the facility through adherence to the daily clinical schedule and documentation of events/incidents, developing and maintaining professional referral relationships, implementing the best evidence-based clinical practices, and optimizing staff labor hours and productivity in relation to program census.

Responsibilities include, but are not limited to the following:

  • Ensure the program is in compliance with Annex A requirements through supervision of counselor activity, weekly staff meetings, Core360 electronic health record, regular evaluations and monitor all clinical documentation.
  • Maintain accurate records to meet standards or licensure and/or accrediting agency (i.e., CARF).
  • Review the program budget monthly and ensure that the program is maximizing all billing opportunities.
  • Maintain appropriate census population in order to ensure that the program is covering all operational costs.
  • Complete one chart audit weekly on a random counselor reviewing a four week period; perform billing audits weekly for all clients receiving services.
  • Maintain a solid working relationship with referral and funding sources.
  • Conduct and document urine monitoring, breathalyzers, and psychosocial case management in accordance with licensure and billing purposes.
  • Under the supervision of a licensed supervisor, provide group and individual counseling, crisis intervention services, and case management. Adhere to all client confidentiality requirements.
  • Ensure that all reports are complete, accurate and delivered on time (i.e. Operations Report, Fire, Life & Safety Report, APIP report quarterly and annually).
  • Conduct interviews for prospective employees when needed; request requisitions to replace open positions through Beyond Pay.
  • Implement evidence-based curriculums in the weekly group activities.
  • Participate in weekly staff and multidisciplinary teams meetings, clinical supervision groups, individual clinical supervision sessions and other meetings as assigned.
  • Keep accurate records of facility operations, write complete and detailed facility incident reports and DMHAS reports when warranted to the facility supervisor/director and other persons stipulated to receive them, and report incidents to referring agencies per contractual obligations.
  • Maintain ongoing communication with co-workers, supervisors and referral sources through direct and indirect means including, daily use of email, phone contact, and face-to-face contact.
  • Evaluate subordinates’ performances outlined in job function using Integrity’s performance appraisal form.
  • Conduct staff trainings, as needed.
  • Respond to state audits in areas of deficiencies.
  • Participate in Q&A audits.
  • Be available for on call and emergency situations; complete other assignments.
  • Follow and implement all Integrity, Inc. policies and procedures.

Job qualifications include:

  • High School Diploma, required
  • At least three (3) years’ experience in human services fieldwork
  • Experience in substance use program management, delivery, and evaluation
  • CADC required; LCADC, preferred
  • LSW/LAC required; or LCSW/LPC, preferred
  • A valid Driver’s License required
  • Strong working knowledge of ASAM-3 Placement Criteria
  • Strong understanding of symptom criteria (as outlined in the DSM-V) necessary to identify mental health, personality and substance use disorders
  • In-depth knowledge of the causes and effects of addition on individuals, families and society
  • Understanding of crisis management and the ability to deal with life threatening situations including the prevention of suicide and/or homicide
  • Understanding of addictions recovery, motivational interviewing and 12-step treatment methods
  • Knowledge of needs and risk assessment
  • Knowledge of evidenced based adult curriculum
  • Comprehension of case management and record keeping practices
  • Knowledge of Microsoft Office suite
  • Cultural sensitivity
  • In depth knowledge and strict adherence to the Code of Ethics and client’s Bill of Rights
  • Ability to clinically justify treatment at various level of care using ASAM placement criteria
  • Ability to conduct service reviews and negotiate continued outpatient treatment stays with commercial insurance companies, Drug Court SAEs and SAI care coordinators
  • Ability to conduct clinical assessments under the supervision of a Clinical Supervisor
  • Ability to conduct a suicidal/homicidal risk assessment
  • Ability to identify symptoms associated with mental health and personality disorders
  • Effective clinical communication, both written and verbal
  • Ability to establish strong therapeutic alliances with clients and solid working relationships with staff
  • Ability to demonstrate cultural awareness, genuine positive regard and empathy regarding client concerns
  • Demonstrated ability to maintain strict confidentiality in performing counselor duties

Interested candidates may send a cover letter expressing interest in the position and a resume to

Full-time employees receive an excellent benefits package that includes paid holidays, vacation, sick and personal days; medical, dental and vision benefits; short and long-term disability, life insurance; 403b retirement and profit sharing plan with a dollar-for-dollar match up to 3% maximum compensation.