Since 1968, Integrity House has provided comprehensive and successful addiction treatment services for individuals with substance use disorders. In addition to being CARF accredited, Integrity House is recognized statewide as a treatment leader. The organization offers inpatient, outpatient and medication-assisted treatments, halfway houses, and sober living options, in combination with support services, to individuals with substance use and other co-occurring mental health diagnoses that get them on the path of sustainable recovery.
Integrity House is looking for a program manager for its Hudson County Outpatient Services program in Secaucus. The incumbent will be responsible for ensuring the safety and well-being of the clients and staff, maintaining a safe environment in the facility through adherence to the daily clinical schedule and documentation of events/incidents, developing and maintaining professional referral relationships, implementing the best evidence-based clinical practices, and optimizing staff labor hours and productivity in relation to program census.
Responsibilities include, but are not limited to the following:
- Ensure the program is in compliance with Annex A requirements through supervision of counselor activity, weekly staff meetings, Core360 electronic health record, regular evaluations and monitor all clinical documentation.
- Maintain accurate records to meet standards or licensure and/or accrediting agency (i.e., CARF).
- Review the program budget monthly and ensure that the program is maximizing all billing opportunities.
- Maintain appropriate census population in order to ensure that the program is covering all operational costs.
- Complete one chart audit weekly on a random counselor reviewing a four week period; perform billing audits weekly for all clients receiving services.
- Maintain a solid working relationship with referral and funding sources.
- Conduct and document urine monitoring, breathalyzers, and psychosocial case management in accordance with licensure and billing purposes.
- Under the supervision of a licensed supervisor, provide group and individual counseling, crisis intervention services, and case management. Adhere to all client confidentiality requirements.
- Ensure that all reports are complete, accurate and delivered on time (i.e. Operations Report, Fire, Life & Safety Report, APIP report quarterly and annually).
- Conduct interviews for prospective employees when needed; request requisitions to replace open positions through Beyond Pay.
- Implement evidence-based curriculums in the weekly group activities.
- Participate in weekly staff and multidisciplinary teams meetings, clinical supervision groups, individual clinical supervision sessions and other meetings as assigned.
- Keep accurate records of facility operations, write complete and detailed facility incident reports and DMHAS reports when warranted to the facility supervisor/director and other persons stipulated to receive them, and report incidents to referring agencies per contractual obligations.
- Maintain ongoing communication with co-workers, supervisors and referral sources through direct and indirect means including, daily use of email, phone contact, and face-to-face contact.
- Evaluate subordinates’ performances outlined in job function using Integrity’s performance appraisal form.
- Conduct staff trainings, as needed.
- Respond to state audits in areas of deficiencies.
- Participate in Q&A audits.
- Be available for on call and emergency situations; complete other assignments.
- Follow and implement all Integrity, Inc. policies and procedures.
Job qualifications include:
- High School Diploma, required
- At least three (3) years’ experience in human services fieldwork
- Experience in substance use program management, delivery, and evaluation
- CADC required; LCADC, preferred
- LSW/LAC required; or LCSW/LPC, preferred
- A valid Driver’s License required
- Strong working knowledge of ASAM-3 Placement Criteria
- Strong understanding of symptom criteria (as outlined in the DSM-V) necessary to identify mental health, personality and substance use disorders
- In-depth knowledge of the causes and effects of addition on individuals, families and society
- Understanding of crisis management and the ability to deal with life threatening situations including the prevention of suicide and/or homicide
- Understanding of addictions recovery, motivational interviewing and 12-step treatment methods
- Knowledge of needs and risk assessment
- Knowledge of evidenced based adult curriculum
- Comprehension of case management and record keeping practices
- Knowledge of Microsoft Office suite
- Cultural sensitivity
- In depth knowledge and strict adherence to the Code of Ethics and client’s Bill of Rights
- Ability to clinically justify treatment at various level of care using ASAM placement criteria
- Ability to conduct service reviews and negotiate continued outpatient treatment stays with commercial insurance companies, Drug Court SAEs and SAI care coordinators
- Ability to conduct clinical assessments under the supervision of a Clinical Supervisor
- Ability to conduct a suicidal/homicidal risk assessment
- Ability to identify symptoms associated with mental health and personality disorders
- Effective clinical communication, both written and verbal
- Ability to establish strong therapeutic alliances with clients and solid working relationships with staff
- Ability to demonstrate cultural awareness, genuine positive regard and empathy regarding client concerns
- Demonstrated ability to maintain strict confidentiality in performing counselor duties
Interested candidates may send a cover letter expressing interest in the position and a resume to firstname.lastname@example.org.
Full-time employees receive an excellent benefits package that includes paid holidays, vacation, sick and personal days; medical, dental and vision benefits; short and long-term disability, life insurance; 403b retirement and profit sharing plan with a dollar-for-dollar match up to 3% maximum compensation.