Crisis Care Manager

Since 1968, Integrity House has provided comprehensive and successful addiction treatment services for individuals with substance use disorders. In addition to being CARF accredited, Integrity House is recognized statewide as a treatment leader. The organization offers inpatient, outpatient and medication-assisted treatments, halfway houses, and sober living options, in combination with support services, to individuals with substance use and other co-occurring mental health diagnoses that get them on the path of sustainable recovery.

Integrity House is looking for a professional crisis care manager to provide in vivo crisis response services. This individual provides timely evaluation, triage, and access to acute mental health and/or substance use disorder services. This individual will provide services to ensure symptom and harm reduction and safely guides people in acute crisis to appropriate crisis stabilization and detoxification support/services, and reports directly to the clinical manager.

Responsibilities include, but are not limited to the following:

  • Make referrals for emergency or continuing care or suggests treatment alternatives to facilitate services in the community in a safe environment.
  • Follow up with the individual until s/he is linked to appropriate services.
  • Collaborate with Newark Police Department and emergency medical services as needed.
  • Monitor or coordinate movement across levels of care, directly to the person and the family; coordinate discharge planning and community re-entry following hospitalization, residential services and other levels and to assure continuing care.
  • Participate as a member of the interdisciplinary team to ensure provision of services and referral and linkage related to social determinants of health.
  • Provide a comprehensive case management assessment that addresses life domains such as housing, finances, transportation, legal services, vocational, employment, healthcare and family strengths and needs.
  • Provide case management services to ensure that individuals are both informed about and have the ability to access a full range of medical and treatment opportunities.
  • Identify priorities, desired outcomes, and the strategies and resources to be used for obtaining outcomes based on the case management assessment.
  • Ability to educate and link appropriate care resources in the community including resources that address specialized needs such as agencies providing services related to HIV/AIDS, Hepatitis C, mental health disorders, chronic and acute health problems, and problems stemming from involvement with the criminal justice system
  • Promote recovery to the client’s fullest potential by facilitating assessments of skills, including literacy, educational opportunities, job readiness skills, vocational training, employment placement and retention and career development.
  • Serve as an advocate on the behalf of the individual.

Job qualifications include:

  • Bachelor’s degree in Human Services
  • Master’s degree a plus
  • At least 2 years’ experience in the addictions and/or mental health field
  • Valid NJ Driver’s License in good standing
  • Ability to educate and link participants to appropriate care resources in the community
  • Able to establish and maintain effective working relationships with staff, participants, and outside contacts from a wide variety of ethnic, socioeconomic and cultural backgrounds; good diplomatic skills

Interested candidates may apply by sending a thoughtfully written cover letter and resume to with the title of the position in the email subject line.

Full-time employees receive an excellent benefits package that includes paid holidays, vacation, sick and personal days; medical, dental and vision benefits; short and long-term disability, life insurance; 403(b) retirement and profit sharing plan with a dollar-for-dollar match up to 3% of your maximum compensation.